Payments

Are there any COD charges?

No, COD is absolutely free and extra charge is not levied on any COD order placed on our website. But, if a customer places order on Cash on Delivery bases and neglects to collect the order. There are high chances of banning or rejecting the orders from the customers in the future.

 

Is it safe to shop online if I make payment using net banking, Debit Card or Credit Card?

Yes, it is. All Credit Card, Debit Card and net banking transactions are processed over a secure encrypted connection, and are protected by buyer protection through Razorpay. So, abandon your worries!

 

Are there any hidden charges?

No, we have absolutely no hidden charges. Any octroi or sales tax is borne by Tectotron itself. You pay only the amount that you see in your order summary. We believe in fair dealing.

What should I do if my payment fails?

In case of a payment failure, please retry ensuring the following:

Information passed on to the payment gateway is accurate -i.e. account details, billing address, password (for net banking).

Your internet connection is not disrupted in the process.

  • Note: If your account has been debited after a payment failure, the amount is normally credited back to your bank account within 7 business days. For any further clarification or assistance, you can email us at connect@tectotron.com.

 

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